About HBD
HBD Systems, owned by Graham and Neil, came from humble beginnings as the pair started working from Graham’s home over 25 years ago. Today the growing team have a combined 100+ years of experience in the glazing industry .
We specialise in coordinating all aspects of your glazing projects. You’re able to pick any combination of products you desire and we will deal with the individual manufacturers and your builders or even undertake some of the building work ourselves to make the process as stress free as we can.
Need more reasons to choose HBD? Let us tell you more…
Knowledgeable staff
The vast scope of knowledge our team holds between them enables us to give you honest and unique advice on each product. Come to us with your designs and allow us to help you find the best configuration and which of the 100’s of RAL colours available will suit your home best. You will be spoilt for choice.
All of our staff regularly visit our manufacturers to ensure we are up to date on all current procedures, profiles and trends. The relationships we have with our manufacturers enables us to bring you the best possible deal available. We have done the hard work and research which enables us to bring you the best products the glazing world has to offer.
We pride ourselves on being friendly, respectful and full of knowledge. Our team are here to help you with anything you need.
Highly skilled installation teams
Each of our installers undergo extensive training both in house, on site with our manufacturers and majority have even passed their NVQ in fenestration installation. Putting your mind at ease that you are getting a quality professional service.
Our installation teams are extremely skilled, trustworthy and respectful of your homes. They are clean, tidy and take the correct measures to protect your home as if it were their own
We believe in our teams and their ability to represent HBD’s high standards, providing a friendly, helpful and professional experience for our customers.
First class aftercare
We believe that exceptional care should be taken through our your HBD journey, including after your installation. Our service department, including full time service engineer and dedicated to dealing with any issues you may have quickly and efficiently.
We offer a 10-year guarantee on all of our labour. If your products become stiff and require adjusting or rarely has faulty parts, rest assured and have complete peace of mind, we will pay you a visit to remedy and replace any parts within manufacturer guarantee free of charge.
You will find that many of our manufacturers have a 20-year guarantee on their products other than glass which is generally 5 years.
If you accidentally damage your products or a fault is due to user error this may be chargeable but we promise you – we will do everything we can.
Accreditation & Certification
All of our installations are FENSA registered after your final balance has been paid. Note new builds and extensions do not require this as your installation is covered under building regulations. You will then receive a certificate directly from FENSA.
We also offer a C.P.A insurance backed guarantee. Whereby The C.P.A will cover our guarantee in the unlikely event we were to cease trading.
For our current and future construction partners our installers and surveyors all have CSCS cards and have completed the health and safety requirements. Over half of our installers also hold supervisor cards. CHAS accreditation allows us to comply with important legislation needed to work on large scale construction site. All of our team have undergone all relevant health and safety courses required.
All products are CE marked and compliant with the required regulations.
Environmentally Conscious
We want to play our part in making our environment a better place and have put two important recycling processes in place.
Firstly, all of the UPVC windows we take out of client’s homes are recycled. They are collected and taken to be dyed and made into guttering or the internal thermal elements of new UPVC windows.
Secondly, all of our office waste is recycled to greatly reduce how much makes its way to landfill.
