Dave fitted our window and door yesterday and I am writing to say how delighted we are with the job. The frames fitted beautifully and Dave's workmanship was of the highest order - a real credit to you. Our thanks to you for a job really well done.
The process of viewing and then ordering was painless and handled extremely well by your team even as we changed some of the window details a few times and had to split the order into the rear 2 window first and front 4 windows later (Unfortunately I can’t remember the sales-guys name). The quality of the windows seems to be excellent so far - they look amazing, the handles and hinges seem great and they certainly do their job (we moved into the rear bedroom a few weeks ago and it’s been toasty warm thru these cold spells with zero drafts or condensation and far less noise).
The final catalyst to sending you this praise is the quality of your fitters. Over the last 6 months we have had a wide range of different builder trades trooping though our house leaving a trail of dust, dirt, devastation and part-finished or poorly completed work in their wake. Your fitters have been a total breath of fresh air! Whenever I’ve met them they’ve been positive, friendly, polite and extremely helpful but also relaxed and fun. My wife was at home with them yesterday and said they removed their shoes without being asked, covered all the floors before starting work and tidied up behind them such that you wouldn’t have even know that they had been there. They have also been excellent at finishing off and blending in some of the complicated unevenly shaped windows into their existing surroundings – they can see and understand the ‘final effect’ that we have been working towards and they have helped to achieve that end.
Yes, you might think that all of these behaviours should be the norm in the UK building industry but going by our recent experiences they absolutely aren’t. These fitters were a pleasure to have in the house and they are a credit to your company.
I've been really impressed with HBD's service. Eleanor was always really helpful in answering my multitude of questions. The fitters worked really hard and late in freezing conditions with virtually no light to get us secure and weather tight; yet were professional enough to make the call to leave the finishing touches to be done in daylight to ensure a great finish. Ally was great at scheduling this last visit in quickly and my builder is really impressed with the finish too.
Excellent from start to finish
Everything possible went to plan, the fitters were very efficient.
Excellent installation with care and 1st class workmanship.
Fabulous service from start to finish. Quick installation date. Bifold doors look amazing, would recommend and will be using the company again.
The showroom is great, they quoted immediately. Service has been fantastic with great communication. Fast delivery and a great product (Origin). We are very happy and plan to use them again in the future.
Excellent job. Professional from start to finish. We rang up for a quote and this was done over the phone. No pressure to buy and spent lots of time talking with us to get the best product. Explained everything thoroughly and delivered everything they promised and more. Fitters were lovely. Our whole experience was fantastic. So happy with the service and the product. The doors are they best part of our new kitchen. Also the best price. Thank you everyone
Honest and professional service, the installation was very efficient, I am very pleased with the end result and would recommend Herts Bifold to others.
Great guys and a pleasure having them do the work. Did everything they said they would and completed it when they said they would. Would hardly have known they were there. Really good job.
I did a lot of research before settling in Schuco doors from Herts Bifold doors, and I'm really pleased with the result. The doors are great and their fitters did an immaculate job. The price was competitive too- one happy client!
From the outset, Graham and his team, strived to ensure we had the best possible products and service possible. Their friendly approach helped us transform our dilapidated house into a wonderful family home. The windows are superb and the bifold doors bring outside in! They even took the old ones away and you would never know they had been there. Would recommend them to anyone considering changing their windows or installing a wonderful new Bifold system. Thank you
I had contacted a number of bi-fold suppliers and chose Herts Bi-Fold as their quote was the most competitive, and the service and responsiveness was excellent. Typically replied to emails were received within an hour. The sales service at the showroom was honest and fair. Installation was managed via our main contractor so I have little first-hand experience, however this main contractor has returned to Herts Bi-Fold for a number of other projects. Post sales/installation service was also excellent. There were a couple of snags to deal with which were managed quickly and easily
You are welcome to drop into our Hertfordshire showroom and speak to a member of staff at your own convenience or call us on 01727 845600.